Luxury Hair, Radiant Skin, Effortless Glam
Shipping policy
Shipping Policy
The Glam Cocoon
Thank you for shopping with The Glam Cocoon. We are committed to delivering your order safely and efficiently.
Shipping Fees
We proudly offer free nationwide shipping across South Africa on all orders.
Processing Time
Orders are processed within 1–3 working days after payment confirmation. You will receive a confirmation email once your order has been dispatched.
Please note that orders are not processed on weekends or public holidays.
Delivery Time
Once dispatched, delivery typically takes 2–7 working days, depending on your location within South Africa.
While we aim to meet these timelines, delivery times may vary due to courier delays or high-demand periods.
Order Tracking
Once your order has been shipped, you will receive tracking details via email so you can monitor your delivery.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us with your order number so we can assist you promptly.
Contact Us
For any shipping enquiries, please contact us at:
Email: Sales@theglamcocoon.co.za
Business Name: The Glam Cocoon