Shipping Policy
Shipping Policy
Delivery Timeframes
We process and ship orders within 1-2 business days. Delivery times vary by location:
- Major Cities (Johannesburg, Cape Town, Durban, Pretoria): 3-7 business days
- Other Urban Areas: 3-10 business days
- Rural Areas: 5-10 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer:
- Free Shipping: All across South Africa
- Standard Shipping: Affordable Rates On orders outside
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.
Contact Us
If your order doesn't arrive within the expected timeframe, please contact us immediately at Sales@theglamcocoon.co.za or WhatsApp +27 63 500 9899. We'll track down your package and resolve the issue quickly.
Delivery Issues
Questions about shipping? We're here to help!
Email or WhatsApp the above-mentioned contact details
