Privacy Policy

Privacy Policy

Last updated: February 2026

Your Privacy Matters

At The Glam Cocoon, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

When you shop with us, we collect:

  • Contact Information: Name, email address, phone number, delivery address
  • Payment Information: Processed securely through our payment providers (we never store full card details)
  • Order History: Products purchased, order dates, and preferences
  • Website Usage: Browsing behavior to improve your shopping experience

How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send promotional emails (only if you opt in)
  • Improve our products and services

Data Protection

We implement industry-standard security measures to protect your personal information. Your data is stored securely and never sold to third parties.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Opt out of marketing communications
  • Request a copy of your data

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings.

Contact Us

Questions about privacy? Contact us at:
Email: Sales@theglamcocoon.co.za
WhatsApp: +27 63 500 9899

This policy complies with South Africa's Protection of Personal Information Act (POPIA).